Transform Customer Support with WhatsApp Business API
Deliver instant, personalized customer experiences at scale. Our AI-powered WhatsApp automation reduces response times by 90% while boosting customer satisfaction and team productivity.
Powerful Features for Modern Customer Support
Discover how WhatsApp Business API transforms your customer interactions with intelligent automation and seamless integrations.
Focus on closing. Let AI handle the rest
ConvoFlow helps businesses deliver tailored responses to user queries, scheduling appointments, and driving better engagement. This helps businesses:
- Focus on sales, not manual follow-ups
- Get back to customers faster
- Book appointments and schedule meetings without manual intervention
24/7 AI-Powered Customer Support
Never miss a customer inquiry with intelligent chatbots that understand context and provide instant, accurate responses around the clock.
- Instant response to common queries
- Intelligent escalation to human agents
- Multilingual support capabilities
Seamless Team Collaboration
Enable your entire team to collaborate on customer conversations with shared inboxes, internal notes, and real-time handoffs between agents.
- Shared team inbox for all conversations
- Internal notes and customer history
- Role-based permissions and access control
Advanced Analytics & Insights
Track conversation performance, response times, and customer satisfaction with detailed analytics that help you optimize your support strategy.
- Real-time conversation metrics
- Customer satisfaction tracking
- Performance benchmarking and reporting
Powerful Integrations & Workflows
Connect WhatsApp with your favorite tools and create automated workflows that streamline your business processes and improve efficiency.
- CRM and helpdesk integrations
- Automated lead capture and routing
- Custom webhook and API connectivity
Mobile-First Customer Experience
Meet your customers where they are with a mobile-optimized experience that makes it easy to communicate, share media, and resolve issues on any device.
- Rich media sharing (images, videos, documents)
- Interactive buttons and quick replies
- Location sharing and contact management
Relax, we take care of everything
Connect your business phone number to WhatsApp Business API through our secure verification process. Our team guides you through the entire setup to ensure seamless integration with your existing systems.
FAQs about WhatsApp automation tool
Can I create automated workflows with the WhatsApp Flows Builder?
Yes, ConvoFlow's custom WhatsApp Flows builder helps teams build custom flows for their lead generation, appointment scheduling, feedback surveys, and more. You can also use pre-existing templates and create a custom automated chat flow from scratch.
Does the WhatsApp automation tool support message personalization for each customer?
Absolutely! Our platform allows you to personalize messages using customer data, conversation history, and dynamic variables. You can create tailored experiences that feel natural and relevant to each individual customer.
Can I set up automated workflows for customer inquiries and interactions on WhatsApp?
Yes, you can create comprehensive automated workflows for various customer interactions including support inquiries, product questions, booking confirmations, and follow-up sequences. Our intelligent routing ensures customers get the right responses at the right time.
Ready to get started?
Free for up to 2,000 subscribers. No credit card required.