Help Center

Get the help you need to make the most of ConvoFlow. Find answers, get support, and learn how to grow your business with WhatsApp automation.

How can we help you?

Choose a category to find the help you need

Getting Started

Learn the basics of setting up your WhatsApp automation with ConvoFlow.

  • • Account setup and verification
  • • WhatsApp Business API connection
  • • Creating your first automation
  • • Understanding the dashboard

WhatsApp Integration

Everything you need to know about connecting and managing your WhatsApp Business account.

  • • WhatsApp Business API setup
  • • Phone number verification
  • • Message templates approval
  • • Webhook configuration

Automation & Flows

Build powerful automation workflows to engage your customers automatically.

  • • Creating chatbot flows
  • • Setting up auto-replies
  • • Broadcast campaigns
  • • Customer segmentation

Analytics & Reports

Track your performance and understand your customer engagement metrics.

  • • Message delivery rates
  • • Customer engagement analytics
  • • Conversion tracking
  • • Performance optimization

Integrations

Connect ConvoFlow with your favorite tools and platforms.

  • • CRM integrations
  • • E-commerce platforms
  • • Zapier automation
  • • API documentation

Troubleshooting

Common issues and their solutions to keep your automation running smoothly.

  • • Message delivery issues
  • • API connection problems
  • • Template rejections
  • • Account limitations

Frequently Asked Questions

Quick answers to common questions about ConvoFlow

How do I get started with ConvoFlow?

Getting started is easy! Book a demo with our team, and we'll help you set up your WhatsApp Business API, create your first automation, and get you running in no time.

Do I need a WhatsApp Business account?

Yes, you'll need a WhatsApp Business API account to use ConvoFlow. If you don't have one, our team can help you set it up during the onboarding process.

Can I integrate ConvoFlow with my existing tools?

Absolutely! ConvoFlow integrates with popular CRMs, e-commerce platforms, and marketing tools. Check our integrations page for the full list or contact us for custom integrations.

Is there a free trial available?

Yes! We offer a free trial so you can experience the power of WhatsApp automation. Book a demo to get started with your trial account.

What support do you provide?

We provide comprehensive support including onboarding assistance, technical support, and ongoing account management to ensure your success with ConvoFlow.

How secure is my data with ConvoFlow?

Your data security is our top priority. We use enterprise-grade encryption and follow strict security protocols to protect your business and customer data.

Still need help?

Our support team is here to help you succeed. Choose the best way to get in touch with us.

Book a Demo

Get a personalized walkthrough of ConvoFlow and see how it can transform your business.

Schedule Demo

Contact Support

Get direct help from our support team for technical issues or account questions.

Get Support

Email Us

Send us a detailed message and we will get back to you right within 24 hours.

Send Email

Additional Resources

Explore more ways to learn and get the most out of ConvoFlow

Documentation

Comprehensive guides and API documentation for developers and power users.

View FAQ →

Blog & Tutorials

Learn best practices, case studies, and tips for WhatsApp automation success.

Read Blog →

Integrations

Connect ConvoFlow with your favorite tools and platforms for enhanced productivity.

View Integrations →