Speed up your WhatsApp Business conversations and engage your customers better with Quick Replies. Learn how to set up this free feature and discover why automation might be the ultimate solution for your business growth.
Take a look at your typical customer conversation below:
Customer chat and messaging
Customer: Hi.
You're thinking of crafting the perfect message for your customer
Your Customer sees: [Slow Business] is typing…
Customer stares at a blank chat for 7 seconds…
Meanwhile, you are sweating - afraid of losing your customer's interest
[Customer] left the chat.
Maybe they return and read your message, reply or maybe not.
You're left disappointed.
Fix: Use Quick Replies in your WhatsApp Business Number.
What are Quick Replies?
Quick Replies are customizable, pre-written messages that businesses can save and send using a short command (e.g., /thanks), allowing them to respond to frequently asked questions or common customer interactions with just a few taps.
Benefits:
- Speed up response time
- Improve productivity
- Reduce human error
Limitations:
Even though Quick Replies help in speed responses it still wastes you and your customers' time, only less.
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Even though they're "Quick" Replies, you still have to trigger the correct response manually.
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No matter how many shortcuts you set up (ex: /welcome, /ask_for_email, /product, /new_lead_message, /existing_lead_message, /thank_you_for_query, /send_payment_link, /thanks_for_purchase, etc…), you will still need to type your own messages to personalise to your customers queries or needs manually - realtime, for each and every lead/customer.
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Quick replies can include only text and emoji (You cannot add your product images, PDFs, payment links, etc…)
WhatsApp business automation workflow
⚠️ But here is the major drawback:
Even after all that heartfelt efforts and precious time you put in for that single customer:
➢ Your customer is still not convinced,
➢ Your customer feels they waited too long for something,
➢ You lost two other customers whose conversations you put on hold and your competitors grabbed them.
💡 What can you do to automate your WhatsApp Business Number to the extent where whenever someone starts a conversation, they're given instant personalised realtime responses and support? All without you needing to type a single letter and keep your customers engaged and leads converted to your next big sale - only 24/7?
It's NOT a 1000$ dollar magic software. It's ConvoFlow - Currently the market's most affordable & efficient, smart WhatsApp Automation bots that businesses are using to save hours of their time, multifold their sales and most importantly - KEEP THEIR CUSTOMERS HAPPY.
This is their secret formula! 🤫
ConvoFlow + Business = Happy Customers = Happy Business.
Ready to move beyond Quick Replies to full WhatsApp automation? ConvoFlow helps you create intelligent, 24/7 customer conversations that convert. Get started today!