We heard straight from business owners on how they were flooded with too many WhatsApp Business Automation and Smart WhatsApp bots ADs but many failed to show what WhatsApp automation can really bring to the table.
It's hard for business owners to understand the true potential and a clear direction of what and how to automate their WhatsApp Business Number.
Worse yet, many business owners assumed the native WhatsApp Business features like "Welcome Message", "Quick Replies", "Catalog", etc… as WhatsApp automation, never realising the full potential of true WhatsApp automation and wasted hours & hours every week missing out on enormous sales, leads and time saved.
So we drew a brief 60 seconds guide that can help businesses understand what WhatsApp Business Automation really is.
You can thank us later! 😉
WhatsApp automation comparison
| Businesses that use WhatsApp Business just for chat | Native WhatsApp Business Features (Free + Easy Setup but limited features) | WhatsApp Business Automation/Bots (Free/Paid plans + feature rich) |
|---|---|---|
| 1. Slower response times to customer inquiries. | 1. Business profile with contact info & website link. | 1. Automated 24/7 customer support and queries. |
| 2. Missed business opportunities due to manual follow-ups. | 2. Automated welcome message. | 2. Instant lead qualification and follow-up automation. |
| 3. Increased workload and human errors from repetitive tasks. | 3. Quick Replies for FAQs. | 3. Automated reminders for appointments, payments, renewals, etc. |
| 4. Inconsistent customer communication across multiple platforms. | 4. Away messages when unavailable. | 4. Automated notifications for order updates, deliveries, etc. |
| 5. Difficulty managing high volumes of customer messages. | 5. Labels to organize chats and contacts. | 5. Customizable chatbots for different business use cases. |
| 6. Lack of personalization in customer interactions. | 6. Message statistics (read rates, etc.). | 6. AI-powered chatbots for dynamic, context-aware customer interactions. |
| 7. Limited ability to track and analyze customer interactions. | 7. WhatsApp Web for desktop access. | 7. Seamless integration with popular eCommerce platforms like Shopify, WooCommerce, etc. |
| 8. Higher costs for customer support operations. | 8. Setup products/services catalog. | 8. Seamless integration with CRM and business systems. |
| 9. Delayed updates and notifications to customers. | 9. Broadcast messages to multiple contacts. | 9. Scalable communication for large volumes of messages. |
| 10. Inefficient lead generation and follow-up processes. | 10. Multi-device support for up to 4 linked devices. | 10. Multi-agent support for team collaboration within one chat. |
| 11. Secure, encrypted communication for sensitive data. | ||
| 12. Easy, customised reporting and extensive analytics to track message/broadcast/campaign performance. |
Business automation workflow
💡Bonus tip: Learn how to pick the right WhatsApp automation provider for your business below:
Others Vs. ConvoFlow
| Feature | Others | ConvoFlow |
|---|---|---|
| Free Plans | Limited ❌ | Generous ✅ |
| Paid Plans | 💲💲💲 | 💲- Market's Most Budget-friendly |
| Setup | Complex ❌ | Easy & straightforward ✅✅ |
| Setup Time | Hours/Days | 30 minutes ⏳ |
Ready to experience true WhatsApp Business Automation? ConvoFlow offers the most generous free plan and budget-friendly automation that sets up in just 30 minutes. Get started today!